Solutions Architect
Our client’s mission is to simplify communications for businesses. They make it strangely simple for businesses to talk to clients, customers and colleagues, wherever they are. This is global communication redefined, free from the tyranny of PSTN lines.
Our client’s Product Management team is seeking for a highly motivated and experienced Solutions Architect to join the leader in Cloud Communications and work in the London office. The Solutions Architect has deep solution expertise in SIP and telecom in general and drives high priority customer initiatives in collaboration with the product and development teams.
You will report to the VP Product Management and work as part of a young and vibrant team spread across San Francisco, Austin, Los Angeles, Brussels, Iasi, Seoul, Hong Kong and Dublin.
Close your eyes and imagine that…
You are a technical, customer facing, pre-sales professional accountable for all technical touchpoints with the customer.
In that context, you own the entire lifecycle of the company’s customer’s technical engagement including:
● Pre-sales support
● Joint application design (JAD) sessions
● Proofs of Concepts or other proof of value testing
● Startup and integration
Our ideal candidate will have experience in customer facing roles and success leading architecture, design and implementation discussions with customer executives. This is an exciting position with one of the world’s leading providers of Cloud Communications. We are looking for a dynamic individual with a passion for telecommunications and cloud solutions, and a desire to have great impact working in the telecommunications sector and potentially change the way the industry works, forever.
To bring the win, you’ll have…
● A minimum of 3 years experience as a Solutions / Enterprise Architect
● Advanced knowledge of SIP, WebRTC and SMPP protocols and their interoperability with PBX and SPC technology stacks ● Ability to communicate technical solutions to a business focused audience effectively
● Proactive and self sufficient
● Flexible approach and willingness to learn new skills and disciplines
● Experience working with demanding business customers
● Familiarity with networking and security technologies and services
● Ability to work with and gain input utilizing resources from multiple teams and disciplines
● Travel 25% to 50% of your time
● Experience in dealing with customers within a pre-sales environment
● Experience in consultative selling of complex services